–

Dear Greg: I don’t think that you’ll remember but you were kind enough to return my phone a couple of weeks back when I had called to express my dissatisfaction with Corte-Clean. To be honest with you, I was somewhat shocked that someone actually called me back (this simply does not happen very often these days). We had quite a lengthy conversation about your product, in which you advised me of several things I should do in order to get the desired results. Indeed, after increasing the mix ratio and working on a smaller area, your product worked very well on my deck (Fiberon). It did clean up the mildew/grease spots and other discoloration caused by water drips of the whirlpool, roof, planter boxes etc. After using such a strong mix ratio, I was a little hesitant at first because a white residue was left on the deck even after spraying it off multiple times. By now though, that residue seems to have disappeared and I believe, according to your information, that this is a natural process. I also wish to thank you for the additional product and the instructional video you sent. I have not had a chance to view the video yet but I most certainly will. Again, Thank You very much for your efforts in helping me. Kind Regards, M. Knipp Mishawaka, IN 46545